Payment Policy

At Alice & Juliette Vancouver, we offer secure and modern payment options to ensure a smooth and convenient shopping experience. Please note that the availability of payment methods may vary depending on your country and location. Customers are responsible for selecting a payment option that is supported in their region.


Available Payment Methods

We provide trusted and widely used payment methods, including:

  • Credit card (Visa, Mastercard, and other major providers)

  • Apple Pay

  • Google Pay

  • Shop Pay

The payment methods shown during checkout are the ones currently available for your location.


Security

Your privacy and payment security are extremely important to us. All transactions are processed through a secure SSL-encrypted connection, ensuring that your personal and financial information remains protected at all times.

We do not store or have access to your full payment details. Payments are handled by certified and reliable payment providers that meet the highest security standards.


Payment Processing

Orders are only processed once the payment has been successfully completed. After your transaction is confirmed, you will receive an order confirmation email and we will begin preparing your order for shipment.


Refunds

If you are eligible for a refund (for example after an approved return), the amount will be refunded within 14 days after the returned item has been received and inspected. Refunds will always be issued to the original payment method used at checkout.


Contact

If you have any questions about payments, transactions, or refunds, please contact our customer support team:

Company Name: Alice & Juliette Vancouver
Email: info@aliceandjuliettevancouver.com

We are always here to help and ensure a safe and reliable payment experience.