Privacy Policy

This Privacy Policy applies to the services of Alice & Juliette Vancouver. We respect the privacy of our customers and ensure that the personal information you provide to us is handled with care, confidentiality, and in accordance with applicable data protection laws.

Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Address and delivery details

  • Email address

  • Phone number

  • Payment and billing information

  • IP address and device information

  • Website activity and browsing behavior

We only collect information that is necessary to provide our services and improve your shopping experience.

Purpose of Data Processing

We use your personal information for the following purposes:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending order updates, confirmations, and relevant information

  • Improving our products, services, and website performance

  • Ensuring a safe and secure shopping environment

  • Marketing and personalized recommendations (only where permitted)

Sharing Your Data with Third Parties

Your personal data will only be shared with trusted third parties when necessary to provide our services. This may include:

  • Payment providers

  • Shipping and logistics partners

  • IT and website service providers

We do not sell or rent your personal data. We may also share information when required by law or to protect our legal rights.

Data Retention

We do not keep your personal data longer than necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality and performance

  • Analyze visitor behavior

  • Support marketing and personalization

You can manage or disable cookies at any time through your browser settings. Please note that some features of our website may not function properly without cookies.

Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to certain data processing

  • Request data portability

If you wish to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Company Name: Alice & Juliette Vancouver
Email: info@aliceandjuliettevancouver.com

We are committed to protecting your privacy and continuously improving transparency in how we handle your data.